Text Messed Up

Discussion in 'Technical Discussion' started by 5petersonzachary, Apr 7, 2018.

  1. 5petersonzachary

    5petersonzachary Serious Boxer

    Joined:
    Jan 23, 2016
    Messages:
    569
    Likes Received:
    169
    Just got my game on a few iPhones, but all of the text is messed up. Anybody know how to fix this?
    IMG_6216052AC6E3-1.jpeg
     
  2. AaroArts

    AaroArts Miniboss Boxer

    Joined:
    Jun 22, 2016
    Messages:
    1,546
    Likes Received:
    826
    I think this is a known issue with 2.3.4.

    Try updating to BB 2.3.5 and see if the problem is resolved :D
    You could also try downgrading to 2.3.3 if you need to.
     
  3. 5petersonzachary

    5petersonzachary Serious Boxer

    Joined:
    Jan 23, 2016
    Messages:
    569
    Likes Received:
    169
    It is version 2.3.5. But if I downgrade I won't be able to open the bbdoc in an older version right?
     
  4. 5petersonzachary

    5petersonzachary Serious Boxer

    Joined:
    Jan 23, 2016
    Messages:
    569
    Likes Received:
    169
    Is it because I started this game in 2.3.4?
     
  5. spicedbeangames

    spicedbeangames Miniboss Boxer

    Joined:
    Mar 31, 2016
    Messages:
    1,389
    Likes Received:
    596
    try adding the fonts again. Or removing some of the text and adding it again
     
  6. 5petersonzachary

    5petersonzachary Serious Boxer

    Joined:
    Jan 23, 2016
    Messages:
    569
    Likes Received:
    169
    I tried removing the text and adding it again but it still wont work
     
  7. AaroArts

    AaroArts Miniboss Boxer

    Joined:
    Jun 22, 2016
    Messages:
    1,546
    Likes Received:
    826
    Ok. Are you using a custom font?
    Is this on a device or BB Preview?
     
  8. 5petersonzachary

    5petersonzachary Serious Boxer

    Joined:
    Jan 23, 2016
    Messages:
    569
    Likes Received:
    169
    No, its a font inside of BB. And I'm testing on a device
     
  9. AaroArts

    AaroArts Miniboss Boxer

    Joined:
    Jun 22, 2016
    Messages:
    1,546
    Likes Received:
    826
    Strange.
    Must be the bug that was present in 2.3.4 still.

    What font is it?
    Does it appear in BB Preview?
     
  10. 5petersonzachary

    5petersonzachary Serious Boxer

    Joined:
    Jan 23, 2016
    Messages:
    569
    Likes Received:
    169
    Their is multiple fonts and no it does not show in the preview
     
  11. AaroArts

    AaroArts Miniboss Boxer

    Joined:
    Jun 22, 2016
    Messages:
    1,546
    Likes Received:
    826
    We’ll have to wait and see what @ZackGriset says.

    Until then send Support a BBDoc so they have a copy.

    If you don’t want to wait you could try 2.3.3 if you’re not too far in your game, or maybe even reinstall BB 2.3.5 and update Xcode.
     
  12. 5petersonzachary

    5petersonzachary Serious Boxer

    Joined:
    Jan 23, 2016
    Messages:
    569
    Likes Received:
    169
  13. Christoph

    Christoph Miniboss Boxer

    Joined:
    Oct 4, 2015
    Messages:
    2,807
    Likes Received:
    2,309
    Try to save your file with a new name in 2.3.5. Try to optimize atlases and rebuild. Try to re-add the font as a new font. Try to re-ad the labels or change the font in the label from one to another. This is supposedly fixed in 2.3.5 as stated in the changelog. It was a problem in 2.3.4 though.
     
  14. 5petersonzachary

    5petersonzachary Serious Boxer

    Joined:
    Jan 23, 2016
    Messages:
    569
    Likes Received:
    169
    I've tried these and their not working.
     
    Christoph likes this.
  15. 5petersonzachary

    5petersonzachary Serious Boxer

    Joined:
    Jan 23, 2016
    Messages:
    569
    Likes Received:
    169
  16. ZackGriset

    ZackGriset Avid Boxer

    Joined:
    Oct 3, 2017
    Messages:
    252
    Likes Received:
    354
    Hey, thanks for letting us know about this. If you haven't already, please email support and send in your bbdoc. We will definitely need to look at this one because it was something that should have already been fixed. Yeah, we need to check this out for sure. We will jump on this today and figure it out asap.
     
  17. 5petersonzachary

    5petersonzachary Serious Boxer

    Joined:
    Jan 23, 2016
    Messages:
    569
    Likes Received:
    169
    Thanks, Zack. And yes I did send to support a couple days ago! :)
     
  18. ZackGriset

    ZackGriset Avid Boxer

    Joined:
    Oct 3, 2017
    Messages:
    252
    Likes Received:
    354
    Okay awesome man. I talked it over with the team and we are looking into this. It's definitely weird and we will find out what's going on.
     
    5petersonzachary likes this.

Share This Page