My Reward Video Ad Not Showing

Discussion in 'How Can I...?' started by keju1123, Jun 10, 2018.

  1. keju1123

    keju1123 Boxer

    Joined:
    Jun 6, 2018
    Messages:
    4
    Likes Received:
    0
    why is my reward video button not showing on my friends device, but it is showing on my device.
    i have set up the reward video ad when the player dies and can be used only once.

    i have provided screenshot on what it looks like on my device and second screenshot on how it looks like from my friends' device Screenshot_20180610-204839.png 1528686235564.jpg Screenshot_20180610-204839.png 1528686235564.jpg
     
  2. keju1123

    keju1123 Boxer

    Joined:
    Jun 6, 2018
    Messages:
    4
    Likes Received:
    0
    quick update, i use 8.0 android version and i just ask my friend with another 8.0 phone and here is the result 1528689457745.jpg
     
  3. superjack765

    superjack765 Avid Boxer

    Joined:
    Mar 19, 2016
    Messages:
    113
    Likes Received:
    41
    I think you Reward video buttons the One Time Purchase did not cancel the tick.
     
  4. AaroArts

    AaroArts Miniboss Boxer

    Joined:
    Jun 22, 2016
    Messages:
    1,542
    Likes Received:
    824
    There's many possible reasons.
    Usually, when the button doesn't appear it means there was no ad available when it was requested.

    It's worth noting, if the Ad Unit ID's have only just been created, it can take a few days for them to serve live ads in all territories.
    Also, some networks restrict ads until a game is live in App Stores.

    The best solution is to put a Second Chance button on the Game Over screen that disappears after x seconds.
    That way if a video isn't available, a User isn't looking at a Second Chance Offer they can't use.
     

Share This Page