why is my reward video button not showing on my friends device, but it is showing on my device. i have set up the reward video ad when the player dies and can be used only once. i have provided screenshot on what it looks like on my device and second screenshot on how it looks like from my friends' device
quick update, i use 8.0 android version and i just ask my friend with another 8.0 phone and here is the result
There's many possible reasons. Usually, when the button doesn't appear it means there was no ad available when it was requested. It's worth noting, if the Ad Unit ID's have only just been created, it can take a few days for them to serve live ads in all territories. Also, some networks restrict ads until a game is live in App Stores. The best solution is to put a Second Chance button on the Game Over screen that disappears after x seconds. That way if a video isn't available, a User isn't looking at a Second Chance Offer they can't use.