I Can't Log In, Any Help?

Discussion in 'Buildbox General Discussion' started by patostar, May 3, 2022.

  1. patostar

    patostar Avid Boxer

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    Hello, I used to make games on Buildbox since 2.x versions, then I stopped, yesterday, I downloaded Buildbox 3.4.7 free version, I can't even log in!
    I tried many times, deleting then installing again didn't help, I tried to use VPN, also didn't work either, I tried to log in using Gmail and Facebook, still facing same technical errors, it shows me a message that says: We are experiencing some technical difficulties, please try again later.
    Does anyone know how to fix this issue? I emailed Buildbox support but still no reply.
     
  2. patostar

    patostar Avid Boxer

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    Omg! I finally fixed it, I just deleted the eightcell folder in appdata folder, it seemed that I had an old folder from 2019 or 2018, which didn't let me log in when I installed buildbox 3.4.7.
    For anyone who is facing the same issue, do as I did, hopefully it will help you too.
     
    Hue Buildbox and Miko Buildbox like this.

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