How Can I Fix A Transaction Error In Ios Iap?

Discussion in 'How Can I...?' started by Esterion, Oct 14, 2017.

  1. Esterion

    Esterion Boxer

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    Hello! so i've been having this problem on my app, android IAP is working fine but on iOS I keep getting this transaction error there is nothing wrong with the product Id I put it, I can't seem to find the problem help please?
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  2. AaroArts

    AaroArts Miniboss Boxer

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    Have you created a Sandbox User in iTunes Connect?
    Are you logged in with the Sandbox User Apple ID on your device?
     
  3. Esterion

    Esterion Boxer

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    nope, but I am going to try
     
  4. AaroArts

    AaroArts Miniboss Boxer

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    It won’t connect unless you use a Sandbox user.
     
  5. Esterion

    Esterion Boxer

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    how do I use my sandbox tester? I am new to publishing to IOS lol.
     
  6. AaroArts

    AaroArts Miniboss Boxer

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    You have to log into iTunes Connect, Go to Users, Create Sandbox User.
    Confirm the Apple ID, then log in on your phone using that ID, then try your purchase.
     
  7. Esterion

    Esterion Boxer

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    okay ty
     
  8. Esterion

    Esterion Boxer

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    AaroArts, it says iTunes account creation not allowed?
     
  9. AaroArts

    AaroArts Miniboss Boxer

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    Do you have an Apple License?
    You should be able to Log In to your iTunes Connect Account and go to the Users and Roles section to create one.
    Use an email that doesn’t have an Apple ID yet.
     
  10. Esterion

    Esterion Boxer

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    yep. I just need to log on my sandbox tester account on iTunes & App Store right?
     
  11. AaroArts

    AaroArts Miniboss Boxer

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    Ok, once you’ve logged into iTunes Connect online, and created a Sandbox User, you might have to verify the account via email.
    Then you log out of your Apple ID on your device and log in using your Sandbox User.
    Then go to your App and test the IAP.
     
  12. Esterion

    Esterion Boxer

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    yep, I did create one verified it too. and whenever I try to log it in it says "iTunes account creation not allowed."
     
  13. Esterion

    Esterion Boxer

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    Uh, I just logged it in and tested my app and it still says Transaction Error what did I do wrong. :(
     
  14. AaroArts

    AaroArts Miniboss Boxer

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    Have you added your IAP in the App Build section of your App in iTunes Connect? (So the purchase is live).
     
  15. Esterion

    Esterion Boxer

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    yes, I did.
     
  16. AaroArts

    AaroArts Miniboss Boxer

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    Well, if you've done the following:
    • Signed all Apple Dev Documents and have a License,
    • IAP IDs match in BuildBox/iTunes Connect,
    • Added IAPs to App so they're live,
    • Created a SANDBOX User in "Users and Roles",
    • Confirmed your new User via email,
    • Logged into your Sandbox Apple ID on your Device,
    • Booted the latest BB Build,
    I don't see why it isn't working.
    It should work on the simulator AND real devices.
     
  17. Esterion

    Esterion Boxer

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    I think I just found the problem, thanks a ton for helping!
     
  18. Esterion

    Esterion Boxer

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    ugh, it still doesn't work I double checked every single thing and still won't work! :(
     
  19. noahcdesign

    noahcdesign Avid Boxer

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    This error usually appears if you dont add your in-app purchases to the app settings on itunes connect for transmitting your build for review.
    upload_2017-10-17_15-47-59.png
     
  20. Esterion

    Esterion Boxer

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    I did.I really don't know on what is wrong I double checked everything. I don't know what's the problem been trying to figure this out for weeks. help please! this is really frustrating. :(
     

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