Cancel Sub ...support

Discussion in 'Buildbox General Discussion' started by yenomeerf, Feb 15, 2019.

  1. yenomeerf

    yenomeerf Boxer

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    I can't say I'm impressed with the support folks. I have been using this software off and on for a few years and have had minor issues here and there. Support via email is very disappointing.

    Most recently I just wanted to cancel my subscription for now. I Sent an email for the request (as I have done in the past ) I am directed to a website to cancelo on my own with the website; They could have just done it for me but OK fine. Too much to ask in between a wheat grass smoothie break and a vegan taco.

    It doesn't work when I try to do it as instructed. Now I have to contact the support again
    and wonder what California Dreamer will respond.

    Then they finally canceled the subscription for me as I originally requested. Which could have been done from the first email? smh
     
    Last edited: Apr 9, 2019
    SJO likes this.
  2. spicedbeangames

    spicedbeangames Miniboss Boxer

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    @Sean Buildbox should be able to help you here. It should be pretty straight forward to cancel.
     
  3. Rusted

    Rusted Avid Boxer

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    Cancelling my account through support was very quick. They have always seemed to respond very quickly
     

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