Bug Please Fix It

Discussion in 'Buildbox General Discussion' started by DatumGamer, Apr 7, 2020.

  1. DatumGamer

    DatumGamer Boxer

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    Ok So its been second time,
    If i open the asset library and go back to 3D Game World
    Character in asset library gets disappear :(
     
  2. DatumGamer

    DatumGamer Boxer

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    and if i add anything again, characters comes back.
     
  3. Vlad-NY

    Vlad-NY Avid Boxer

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    Hey there, thank you for your report.

    Can you please share a short video on how to reproduce this issue? Currently I am unable to reproduce it on 3.2.0 version. Also it would be awesome if you share your BB version as well.

    Thanks!
     
  4. DatumGamer

    DatumGamer Boxer

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    Sure, Please wait
    I'll do it
     
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  5. DatumGamer

    DatumGamer Boxer

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    Here is the link to video in which i generated the issue again.



    In video there is a slight delay where when i click on things in asset (+) it does not show/delay but actually i was clicking those box, cylinders and planes to add in my asset library.
    Please check the video
     
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  6. Vlad-NY

    Vlad-NY Avid Boxer

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    DatumGamer likes this.
  7. DatumGamer

    DatumGamer Boxer

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    Thank you.

    But sadly stuck in another bug.

    It says Network error, or when it connects, it crashes on every project load.
    Please check the video.

     
  8. mohamed awad

    mohamed awad Avid Boxer

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    export asset, remove it, add it again
     
  9. DatumGamer

    DatumGamer Boxer

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    How do i export it, it does not let me in, crashes at start (please see the video attached above)
     
  10. mohamed awad

    mohamed awad Avid Boxer

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    should work now
    @Sean Buildbox said that there was an issue on server connection and it resolved now
    3 dots next to every object
    click and export asset
     
  11. Josh (Nology Games)

    Josh (Nology Games) Community Manager Staff Member

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    Hello, thank you for bringing this to our attention. Could you please send these videos and explain the issue to support@buildbox.com. We can then forward this to the appropriate team.
     

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