HI guys, my game crashes every time when I want to test her. (blablabla has stopped). I even published the game on google play, but that does not change anything, so I delete the game. I don't know why, I followed every tutorial that exists on YT, but still I got the same error. I can't find a solution to this problem, you are my only hope Honestly, I don't even know what the problem is. I wonder if you guys could help me, please. In build.gradle I change the compile to implementation Thank you for your time. I will post my logcat now (only errors) Code: Couldn't open the File - /data/system/users/0/personalist.xml - No such file or directory 06-19 11:25:41.855 18049-18049/? E/HealthDataStore: disconnectService: Context instance is invalid 06-19 11:25:41.885 18840-18840/? E/Zygote: isWhitelistProcess - Process is Whitelisted 06-19 11:25:41.896 18840-18840/? E/libpersona: scanKnoxPersonas Couldn't open the File - /data/system/users/0/personalist.xml - No such file or directory 06-19 11:25:41.905 18783-18783/? E/HealthDataStore: disconnectService: Context instance is invalid 06-19 11:25:41.916 18764-18799/com.game.hauntedpumpkin A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x8c in tid 18799 (GLThread 820) 06-19 11:25:42.005 18859-18859/? A/DEBUG: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** Build fingerprint: 'samsung/a5y17ltexx/a5y17lte:8.0.0/R16NW/A520FXXS4CRE1:user/release-keys' Revision: '10' ABI: 'arm' pid: 18764, tid: 18799, name: GLThread 820 >>> com.game.hauntedpumpkin <<< signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x8c Cause: null pointer dereference 06-19 11:25:42.006 18859-18859/? A/DEBUG: r0 00000000 r1 0000000b r2 e3159a20 r3 cdcaf28c r4 e3159a20 r5 ed984218 r6 cdb4d677 r7 00000780 r8 00000438 r9 dbffcc00 sl 00000000 fp cd9cfe04 ip cdca5c84 sp cd9cfd30 lr cdad227b pc cdae07d8 cpsr 200f0030 06-19 11:25:42.007 18859-18859/? A/DEBUG: backtrace: #00 pc 0010f7d8 /data/app/com.game.hauntedpumpkin-O1gy2sl68gKmr_bp8ja0Fw==/lib/arm/libplayer.so (_ZN22PTModelGeneralSettings16designResolutionEv+13) #01 pc 00101277 /data/app/com.game.hauntedpumpkin-O1gy2sl68gKmr_bp8ja0Fw==/lib/arm/libplayer.so (_ZN14PTPAppDelegate29applicationDidFinishLaunchingEv+38) #02 pc 0017f1a7 /data/app/com.game.hauntedpumpkin-O1gy2sl68gKmr_bp8ja0Fw==/lib/arm/libplayer.so (_ZN7cocos2d13CCApplication3runEv+6) #03 pc 000fc645 /data/app/com.game.hauntedpumpkin-O1gy2sl68gKmr_bp8ja0Fw==/lib/arm/libplayer.so (Java_org_cocos2dx_lib_Cocos2dxRenderer_nativeInit+152) #04 pc 00039ba7 /data/app/com.game.hauntedpumpkin-O1gy2sl68gKmr_bp8ja0Fw==/oat/arm/base.odex (offset 0x39000) 06-19 11:25:43.109 2607-2607/? E//system/bin/tombstoned: Tombstone written to: /data/tombstones//tombstone_05 06-19 11:25:43.117 2562-2562/? E/audit: type=1701 audit(1529400343.101:1088): auid=4294967295 uid=10035 gid=10035 ses=4294967295 subj=u:r:untrusted_app:s0:c512,c768 pid=18799 comm=474C54687265616420383230 exe="/system/bin/app_process32" sig=11 06-19 11:25:43.146 2996-3015/? E/PhoneWindow_APM :: isCalledPackage return false 06-19 11:25:43.240 4318-4318/? E/PBSessionCacheImpl: sessionId[18992294199448087] not persisted. 06-19 11:25:43.281 4378-18876/? E/Launcher.WallpaperUtils: check bitmap.recycle() on releaseWallpaperDrawable If you need anything else, let me know.
Update to 2.3 .The issue would be solved Problem is with this line 06-19 11:25:41.916 18764-18799/com.game.hauntedpumpkin A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x8c in tid 18799 (GLThread 820) The game force close while running on real device
Hi Guys, I am using Buildbox 2.3.7. Now I am getting the crash issue with the below error. Please help me with this issue. D/PTPlayer: add level section: 9260 A/libc: Fatal signal 6 (SIGABRT), code -6 in tid 17639 (GLThread 22486)
You are best off contacting support. Send them your BBdoc too. They work US hours, so sleeping now but if you submit a ticket, you should get a response within 24 hours. Otherwise you will be going around in circles and wasting time.
@saritha If you find a solution, please post it here, maybe this problem will happen again to someone