Unauthorized Use Of Copyrighted Content

Discussion in 'Buildbox General Discussion' started by jcalle, Nov 10, 2016.

  1. jcalle

    jcalle Miniboss Boxer

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    I created a game, my character is the one I add, and Google tells me that I do not have permission to use the character.
    This character I got with the purchase of BB or test, I do not remember.

    How can I prove that I have permission to use that character?
    What about the other characters obtained with the purchase?
    Thank you.


    Mail of Google:
    "Hi Developers at .,

    Thanks for submitting your app to Google Play.

    I reviewed XXX, com.XXX.xxx, and had to reject it because of an unauthorized use of copyrighted content. If you submitted an update, the previous version of your app is still live on Google Play.

    Here’s how you can submit your app for another review:

    1. Remove any content owned by a third party from your app. For example, your app contains: images from "Mr. Bart" application in your Phone Screenshots, 7-Inch Tablet Screenshots, 10-Inch Tablet Screenshots, Hi-Res Icon, Launcher Icon, Feature Graphic, and in app-activity.
    2. Read through the Unauthorized Use of Copyrighted Content article for more details and examples.
    3. Make sure your app is compliant with the Impersonation and Intellectual Property policy and all other policies listed in the Developer Program Policies. Remember that additional enforcement could occur if there are further policy issues with your apps.
    4. Sign in to your Developer Console and submit your app.
    What if I have permission to use the content?

    Contact our support team to provide a justification for its use. Justification may include providing proof that you are authorized to use the content in your app or some other legal justification.

    If you’ve reviewed the policy and feel this rejection may have been in error, please reach out to our policy support team. One of my colleagues will get back to you within 2 business days.

    I appreciate your support of Google Play!

    Best,

    Mason

    Google Play Review Team"



    Mail of BB:
    Hi,

    Thank you for your purchase of Buildbox. In this email
    you'll receive your activation key, art & sound download
    link and more.

    YOUR LICENSE KEY

    If you don't have Buildbox installed on your computer, you
    can download the latest version here.

    Your license key to unlock the software is:

    8XXXXX-7fXXXX-8XXXX-3XXXXXXXX

    Please note, this is your personal license key tied to
    your account and should not be shared. This license allows
    you to install Buildbox on two separate computers that you
    own, for example a desktop and a laptop.

    To activate your software, please do the following:

    1. Open up the Buildbox Software
    2. If you are using a trial version of the software,
      click the "unlock" button. If you are using a newly
      downloaded version, simply open the software.
    3. Enter your key into the Activation Code input box.
    4. Read and accept the EULA if you agree to the terms
    5. Click the Activate button

    ART & SOUND DOWNLOAD

    With your purchase of Buildbox comes an art and sound package
    containing thousands of images and hundreds of audio files.
    Click the link below to download your pack. Please note, this
    is a private link associated with your account and should not
    be shared:
     

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    Last edited: Nov 10, 2016
  2. trudnai

    trudnai Miniboss Boxer

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    Is this spam?
     
  3. jcalle

    jcalle Miniboss Boxer

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    No, Sorry, I was editing the message.
    If I can write in the forum Exclusive for BB, I do not think it's SPAM.
     
  4. bentforktech

    bentforktech Avid Boxer

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    I had the same problem. You need to send a PDF of the EULA from build box. The biggest issue they have is if you are trying to impersonate another game. So if you can prove via the EULA and a written explanation then you should be able to combat it.

    The downside is it took a month for me to finally get approved and about 3 different submissions.
     
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  5. Christoph

    Christoph Miniboss Boxer

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    Wouldn't it be easier to upload a new version without the particular character and in the meantime fight for your right?
     
  6. jcalle

    jcalle Miniboss Boxer

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    I will send an email to BB support to give me an "a license agreement"
     
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  7. bentforktech

    bentforktech Avid Boxer

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    After the experience I had with google I have vowed to never use assets someone else has access to. Easier said than done from a non artist. But I am going to have to deal with it as I finish 2 other games that were made using assets that I purchased and other people have too.

    Good luck in the battle of intellectual property @jcalle
     
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  8. spicedbeangames

    spicedbeangames Miniboss Boxer

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    What a crazy problem. I've seen so many games on Google Play using the same assets - just look at the match 3 games as an example. I did have the same problem with Apple once, but emailed them a link to graphicriver where I purchased art from and they were fine with that.

    The upside is that Google reached out - normally they just suspend, strike and you have to start over
     
  9. jcalle

    jcalle Miniboss Boxer

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    I have sent a screenshot to Google of the email of the Buildbox purchase and the files delivered with the purchase.

    This is Google's answer:


    "Hi Developers at XXX.,

    Thanks for contacting the Google Play Team.

    We’ve accepted your appeal for your app- XXXX (com.XXXXX). For the app to appear on the Play Store, you’ll need to sign into your Developer Console and click "Submit update" to submit your app again.

    You might need to make minor changes to your Store Listing, such as add/removing a space in the app description, to activate the Resubmit button.

    Before submitting, please make sure to review the Developer Policy Center for additional guidance.

    In the future, if you have proof of permission you can submit it to our team proactively using this form: https://support.google.com/googleplay/android-developer/answer/6320428

    The link can also be found on your Store Listing page underneath the box for Full Description.

    Please let me know if you have any other questions or concerns.

    Thanks for supporting Google Play!"
     
  10. BobR

    BobR Boxer

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    Sounds like for the future it might be a good idea to include a copy of the Buildbox EULA as a link or pdf with submissions, just to ward off this kind of hassle. Eventually (hopefully) Google will get used to seeing apps created with Buildbox and not hassle us. (One can only hope!)
     

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