Thanks Apple, Still Can't Upload My Game Please Help!

Discussion in 'Buildbox General Discussion' started by Dan Fredrickson, Apr 7, 2020.

  1. Dan Fredrickson

    Dan Fredrickson Boxer

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    Hi, another post and I'm almost done. Apple, has thwarted me 5 times from my app going live. This time I got this email.


    From Apple
    • 2. 1 Performance: App Completeness
    Guideline 2.1 - Performance - App Completeness


    We discovered one or more bugs in your app when reviewed on iPad running iOS 13.4 on Wi-Fi.

    Specifically, your app launched to a static blank page.

    Next Steps

    To resolve this issue, please run your app on a device to identify any issues, then revise and resubmit your app for review.

    If we misunderstood the intended behavior of your app, please reply to this message in Resolution Center to provide information on how these features were intended to work.

    For new apps, uninstall all previous versions of your app from a device, then install and follow the steps to reproduce the issue. For updates, install the new version as an update to the previous version, then follow the steps to reproduce the issue.

    Resources

    For information about testing your app and preparing it for review, please see Technical Note TN2431: App Testing Guide.

    For a networking overview, please review About Networking.

    I don't understand, I followed a video tutorial on YouTube and I checked my app had loaded in iOS and iPad. I'm beyond frustrated at this point. Anyone have this happen before? Thanks for your input guys.
     
  2. spicedbeangames

    spicedbeangames Miniboss Boxer

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    Send it again and see what happens. Also request a call back to find out what actually is going on. Apples process has always stunned me at how inconsistent it is.
     
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  3. mohamed awad

    mohamed awad Avid Boxer

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    if buildbox 3 free version and insert admob SDK inside your project
    it will always rejected
    because there is bug on main.storyboard "i think" when you opening game on ipad devices
    show black screen when you tapping "No To All" on very first screen
    i'm already contact with support to solve this issue form weeks ago when i was working on free version and got noting until now
    but now i have pro subscription so...

    how to solve this
    you can't....
    or submit with uncheck ipad devices if this is first release inside xcode
    or buy subscription.....

    but first ask them on reslution center if this issue only appears on ipad devices ?
     
    Last edited: Apr 8, 2020
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  4. Dan Fredrickson

    Dan Fredrickson Boxer

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    I tried those and it got back to me that even further issues arised and I don't know what to do at this point.
     
  5. Sean Buildbox

    Sean Buildbox Serious Boxer

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    FYI I've had the team investigating this issue since last week. We'll have an update on it soon
     
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