Sound&.png Are Missing When Internet Interrupts

Hey guys, I met with a very wierd problem, sometimes my net works not good, so Buildbox will tell me that my internet interrupts, then my .pngs and UI sounds were gone!

I met with this prob 4 times, the pictures are OK, when I drag them in, they will be where they are, but the sounds are not, they will be dragged in, but the sound wouldn't play, no sound at all.

I wonder if you guys have met with this too. Hopefully I don't have to make the game again!
Thank you!

 

Hello, what is your operating system, version of BB, you have a project only, we need more information.

 

Hi jcalle！ I'm using Windows 7 and the BB version is 2.2.7, sorry I didn't have the screenshots, if I met with it I'll cut one. Just internet interrupt then most of arts and UI sound were gone.

 

Here's what happend.

 

This happens when your system can't contact the license server, could be a temporary internet issue. If it happens immediately and all the time this can be caused by your firewall, router, anti-virus or spyware detector. Finally this also happens if you ever tried to install any unauthorized or hacked Buildbox software.

I would email support@buildbox.com so we can help you sort out the issue.