No Key? (buildbox Promotion)

Discussion in 'Buildbox General Discussion' started by equasotica, Feb 17, 2017.

  1. equasotica

    equasotica Boxer

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    I wasn't really sure of where to put this, but yeah, i recently purchased buildbox through the promotion that they had, (you know, with all the assets) and i got mostly everything.. except the key :eek: i did email them through support about this, but does anyone know how long that would take? I haven't received a response yet...i was so eager to get started with the engine, hnngh :p

    Also, do i have to email the same address(support@buildbox.com) if i want to unsubscribe as well? im guessing its fine now that they've already billed me right? (although i wished i had a key right about now, seeing as the 'time' is probably ticking on that 'license' :p )
     
  2. spicedbeangames

    spicedbeangames Miniboss Boxer

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    It's normally straight away - check your spam folder. And/or take a long look at your emails again, it should be titled 'Your Buildbox License Key'
     
  3. Astro Games

    Astro Games Avid Boxer

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    Does it work as a trial again?
    I mean I've used my 30 trial before and do I have second chance right now or do I have to pay for it?
    BTW the video wasn't playing at all.
     
  4. equasotica

    equasotica Boxer

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    Checked, there's nothing there :( i DID get an email straight after i bought it yesterday though, it was going to include everything, even the key. but the place where the key is supposed to be, is just a grey box :eek: with no license key in it.. (picture)
     

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  5. spicedbeangames

    spicedbeangames Miniboss Boxer

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    Then it sounds like an error. Support will sort it out once they wake up. Remember that are US time
     
  6. equasotica

    equasotica Boxer

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    You were right, they did! :) got a new key, so now i can finally start using this software! <3
     
    harislatif and spicedbeangames like this.
  7. veira

    veira Boxer

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    I paid 2k for buildbox 2. Will I get mine? @TreySmith
     
    GexMob likes this.
  8. andre_sprs

    andre_sprs Serious Boxer

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    Get what? license code?
     
  9. Andy

    Andy Miniboss Boxer

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    veira likes this.
  10. turbogames

    turbogames Boxer

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    Me to i buy master collection and i don't receive any emails for key or activate purchase
     

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