Just as title...crashes every time I try to run a game. Anyone else having this issue? Windows 10 16GB RAM 1TB SS Drive Latitue E6520 Worked fine 30 minutes ago on BB 2.0. but since upgrade I am unable to do anything.
@fieldsg22 I can use it, but anytime I close my laptop and open it back up it says "Cannot connect to server" and I lose what I was working on. When I try to open up the file it crashes like the picture you have. Really frustrating.
This happen if you try to open existing project ? isn't ? try again to open the same project and it will ask you "Do you want to load previous session" click yes and it will work just fine, I'm adapting to this issue using Windows 10.
Support Ticket 46412 has been open for 5 days, and very little response. I have not been able to use BB since this was opened, and it does not seem to be an issue to the support. So, you want monthly payments when I cannot even test out an app? Either resolve & credit my account, or cancel it all together. I am not going to sit a week and wait for support on a program I pay for. Sorry but this support is not gaining my satisfaction.
@fieldsg22 We are off on the weekend and Sean replied to you yesterday. I read your ticket quickly and your issue may be that you are running Buildbox with an integrated Intel HD3000 graphics. Right click on the Buildbox icon and see if you can switch it to run by default on the Nvidia card instead. See here for example: https://www.dropbox.com/s/4g75lfw3hg92to1/Screenshot 2016-05-20 10.17.52.png?dl=0
@Andy Thank you. That was the resolution. However this was not suggested in the support ticket nor here. So, I apologize that I did not comprehend the detail mentioned in the ticket. That simple reply to my ticket would have saved me days. I know you are closed on weekends, and the issue was opened Friday. At this point the day opened, day replied, and such is not important. What is important is that you did in 3 minutes what I have waited for.
We actually just found out about this workaround late on Friday, we had not yet connected your issues to be the same as more data was needed. The data you supplied yesterday evening connected the issue for me. We've been working it with 4 other customers for a little while now. Luckily you did not only have the Intel HD3000 card and were able to switch. We have had a programmer working on this for about a week trying to get it working for that hardware.
