In App Purchases Not Being Consumed

Discussion in 'In App Purchases' started by Pandzzz, Oct 16, 2020.

  1. Pandzzz

    Pandzzz Boxer

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    Hi Everyone

    I have In App Purchases set up in my game which all have managed products set up in the Android Developer Console. I have a "test" credit card set up to test the purchases. Currently, the purchases go through and are successful but the item being bought is not actually given to the user nor is the "End" output on the Purchase node activated.

    After googling, it all points to the purchase not being consumed but I just dont know how to get this working.

    Buildbox support doesn't seem very responsive to my emails so I cant get much help from them. If anyone can help me that would be super appreciated!

    Thanks in advance.

    Andy
     
  2. HueTheDev

    HueTheDev Moderator Staff Member

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    Hi Andy,
    I'll take a look at this issue for you. Can you send me your email address, so I can look up your previous messages?
    If you would like to keep your email address private, you can DM it to me in the Buildbox Discord server to @Hue. https://discord.gg/puBfbD8
     
    Josh (Nology Games) likes this.
  3. Pandzzz

    Pandzzz Boxer

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    Hi Hue

    Thanks for helping. You are an actual legend!

    I was emailing buildbox support about another issue I was experiencing and didn't get much response but the last message I sent was pretty much the same as the one in this thread. I was told my emails to "Support@buildbox.com" couldn't be found so I have been messaging one of the admin guys but they were also not really that responsive. Not sure if everyone is super busy or something.

    I will copy all the messages I sent and re-send them to you on discord. If you find a solution, I will post it back on this thread so it can help anyone else who comes across it.
     

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