Heyzap Mediation Sdk 10 - Ios [tutorial]

Discussion in 'Advertising' started by Christoph, Dec 12, 2016.

  1. Aaron F

    Aaron F Avid Boxer

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    Contact Heyzap support.. There are some sync issues with new Fyber accounts.. They will fix this on their end.
     
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  2. Christoph

    Christoph Miniboss Boxer

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    That's only the case if the SDK doesn't start. I had this several times. But this is not the case if the test suite does start since it means the SDK did initiate well. My guess is that it is a geolocation issue.
     
  3. bmsingha

    bmsingha Serious Boxer

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    Is there someone to help us with this issue please? Guys after watching the rewarded video, the game crashes. It's sooooo weird, the BB version that we are using is 2.2.8 and all the latest SDKs, FYI - The ad networks that we are using are Unity, applovin and admob. Can anyone help us on with this issue what this log message says and how to be fixed?? @Andy
    Screen Shot 2017-02-10 at 11.59.06 AM.png Screen Shot 2017-02-10 at 11.58.48 AM.png Screen Shot 2017-02-10 at 11.58.59 AM.png Screen Shot 2017-02-10 at 11.59.06 AM.png Screen Shot 2017-02-10 at 11.59.06 AM.png Screen Shot 2017-02-10 at 11.58.59 AM.png Screen Shot 2017-02-10 at 11.58.48 AM.png
     
  4. sysads

    sysads Serious Boxer

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    I am still getting this messages:

    xcode: [ Heyzap ] An ad is not available because Fyber was never started
    on my iphone: Fyber Version 8.5.5 - Waiting for SDK to start

    Contacted Heyzap and yet to get a fix :(
     
  5. wesam_badr

    wesam_badr Miniboss Boxer

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    @sysads after figuring out how to implement the code and fixing few problems
    iam also facing the same problem Fyber Version 8.5.5 - Waiting for SDK to start
    i have searched in google and found out that you need to complete payment and tax info
    i made the changes but still the same right now maybe as i just uploaded the tax file it will need some time to take effect
    Simulator Screen Shot Feb 10, 2017, 9.32.52 AM.png
     
    Last edited: Feb 10, 2017
  6. sysads

    sysads Serious Boxer

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    Yes I was aware of that and also did upload my tax form few days ago so not sure how long it takes for that to be sorted or approved.
     
  7. Christoph

    Christoph Miniboss Boxer

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    This message/error can only be resolved by Heyzap support. It happens a lot lately. They need to sync your app manually with the server. Write to support and it normally gets resolved in 24-48 hours.

    @bmsingha : have you sent the screenshots to Heyzap support as well?
     
    Last edited: Feb 10, 2017
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  8. bmsingha

    bmsingha Serious Boxer

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    Bro, already mailed them twice, but no response from them, such a critical situation
     
  9. Roberto P

    Roberto P Boxer

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    I just wanted to say a big thank you to @Christoph for writing this tutorial. I found it daunting at first - but your instructions were very easy to follow. Got my ads now setup correctly!

    Thanks,
    Roberto
     
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  10. Christoph

    Christoph Miniboss Boxer

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    You are welcome. :)
     
  11. Astro Games

    Astro Games Avid Boxer

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    Well, it wasn't working for me in 2.2.7 and is not working for me in 2.2.8 :/
    I did everything as described but probably missing something. Build OK but Test Suite is not displaying and no ads at all on connected device through X-code. On HeyZap site all fields are green so ad networks should be set correctly.
    I've contacted the support, waiting for feedback. Any ideas meanwhile?
     
  12. Christoph

    Christoph Miniboss Boxer

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    Well, if the test suite does NOT run you didn't put A) the test suite code where it belongs or B) have not added the test suite SDK. I think it is A since if you would be calling the test suite and have no corresponding SDK, it would give you an error when trying to run your game on device. :)

    Otherwise if you have set up everything correctly, the problem would be server side, but if this is the case you would get an error when calling the test suite (like the one above shown by wesam).
     
  13. Astro Games

    Astro Games Avid Boxer

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    [SOLVED] I've put the code and added SDK framework correctly but I think I found it finally:
    - one thing was missing from generated integration wizard, part with OpenGLES so I've added it from your tutorial
    - I've downloaded all SDKs again but now on MAC (previously on Windows what I've found on the internet may be an issue)
    I'm not sure which part was wrong because I've done both described above and now it works.
    Thanks! @Christoph :)
     
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  14. FrekhDK

    FrekhDK Boxer

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    Hey Everyone!
    I have a problem with HeyZap on iOS(Not tried Android)

    I have done exactly what the Guide says..! - Here is a part of the log from Xcode http://pastebin.com/SKyD1rfZ- I have imported all the frameworks for both HeyZap and for the 3rd Party Networks.. I have also tried the "Test Ads Screen" and imported the HeyZap Test Framework and added the piece of code. When I start up the app the screen says "Fyber Version 8.5.5 - Waiting for SDK to start" - In BuildBox I did remember to Change both the Interstitial Ads and banner ads to HeyZap, and I deleted all IDs in the Project Settings.
     
  15. Christoph

    Christoph Miniboss Boxer

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    You need to write Heyzap support and ask them to sync your app to Fyber server. Also, you need to fill out payment information in Heyzap dashboard. The same problem was posted a couple weeks back. You are not alone. :)
     
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  16. FrekhDK

    FrekhDK Boxer

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    @Christoph thanks for the fast response! I read some of the problems after i posted my post, and i have just wrote a mail to HeyZap support! - I have filled out the payment information in the HeyZap Dashboard! Thanks for your help, and this simple guide! Great work!
     
    Christoph likes this.
  17. cegdkye

    cegdkye Boxer

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    as far as I see, we can't get Heyzap working straight out of the box, right?
     
  18. franck75002

    franck75002 Boxer

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    Hello,

    Thank you for your tutorial it is very well written.

    However I have a problem.

    When I want to open the mediationtest mode on my iphone or a simulator

    I have this error message and nothing loads.

    [​IMG]

    I have added the following line:

    I do not understand where the problem comes from. If I delete this line, the game works well but I do not see any banner or advertisements.

    Can you help me?

    Thank you
     
  19. Christoph

    Christoph Miniboss Boxer

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    Have you added the testsuite SDK?
     
  20. franck75002

    franck75002 Boxer

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    yes "FYBHZMediationTestSuite.framework" it's ok
     

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