Help,preview In Buildbox 3 Is Not Working.

Discussion in 'Buildbox General Discussion' started by Ai Creator, Nov 9, 2019.

  1. Ai Creator

    Ai Creator Boxer

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    When I click the preview button the previw does not work and here is an image-
     

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  2. Josh (Nology Games)

    Josh (Nology Games) Head Moderator Staff Member

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    im guessing that you have used a second monitor? Assuming that this is the second, you will find that if you plug in the monitor that you will see the preview window.
     
  3. Ai Creator

    Ai Creator Boxer

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    No,I use only a single monitor and when I first started Buildbox 3 I got a message that I audio drivers are missing and i have to install them which I did and the reason why the preview in Buildbox is not working might be related to this and sometimes my free early access Buildbox version also crashes when i click on the Asset Library button.
     
  4. Josh (Nology Games)

    Josh (Nology Games) Head Moderator Staff Member

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    @Ai Creator if you did have the ability to add a second monitor, it would be good. I have heard/seen this issue a number of times and it’s always related to that same issue. If however it isn’t a monitor then we do need to narrow it down as much as we can. If you are unable to, please send a detailed email to support@buildbox.com so we can try and figure out the issue so that we no longer have the issue
     
  5. kwinchi

    kwinchi Boxer

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    i had this problem before , try accessing it by the exe file path followed by a space and --non-pcf

    ( this is how it looks for me : C:\Program Files (x86)\Buildbox3\Buildbox.exe --non-pcf )
     
  6. Tars Tarkas

    Tars Tarkas Avid Boxer

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    Thank you, it works.
    What does this pcf mean? Do you know how to always open BB this way, not to use the run command?
    Thanks again
     
  7. Ai Creator

    Ai Creator Boxer

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    @kwinchi I have tried this and this does not work for me and currently use Windows 10 and maybe I will need to install some drivers of Windows 10 to make Buildbox's preview button work for me.
     
  8. Ai Creator

    Ai Creator Boxer

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    Buildbox 3 is showing a series of numbers after I opened Buildbox by using Run,Can anybody explain to me what is this,I have posted an image of it below.
     

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  9. MKJ

    MKJ Boxer

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    hi ,
    how to do that can you help , i am not getting preview
     
  10. Tars Tarkas

    Tars Tarkas Avid Boxer

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    I clicked start menu, typed run than typed where it says open the path to bb3.exe followed by a space and --non-pcf (example: C:\Program Files (x86)\Buildbox3\Buildbox.exe --non-pcf)
    https://www.digitalcitizen.life/run-window-windows-7-why-use-it-anymore
    It worked for me, but I have to do this every time
     
    Last edited: Nov 10, 2019
  11. MKJ

    MKJ Boxer

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    thanks i tried it but still getting black preview screen , did you made any changes in your system , i believe we interacted for graphics card for windows 7 laptop
     
  12. Tars Tarkas

    Tars Tarkas Avid Boxer

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    I didn't make any changes. I have a very old PC
     
  13. MKJ

    MKJ Boxer

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    which BB3 version you are using
     
  14. Tars Tarkas

    Tars Tarkas Avid Boxer

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    latest
     
  15. kwinchi

    kwinchi Boxer

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    i've no idea what it means , i also have an old laptop support said they'd flag my graphics card in the next update so i wont have to do it everytime but looks like they forgot :p

    i tried to create a shortcut but it would create one because of the spacing , how i do it now is past it into windows run so everytime i open it it's already there and i just press enter , it's faster this way
     
  16. MKJ

    MKJ Boxer

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    i tried to open below by typing in run , still getting the black preview screen , can anyone help
    C:\Program Files (x86)\Buildbox3\Buildbox.exe --non-pcf
     
  17. Ai Creator

    Ai Creator Boxer

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    After troubleshooting Buildbox when ever i click on the preview button I get this image-,and Can anybody help me with this problem.
     

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  18. Sean Buildbox

    Sean Buildbox Administrator Staff Member

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    Have you already reached out to support? If not please send details to support@buildbox.com and we'll be more than happy to help ;)
     
  19. Ai Creator

    Ai Creator Boxer

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    Yes I have contacted support and now when I run Buildbox this image is displayed,can you help me-
     

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