Frustrating 3d Asset Error

Discussion in 'Buildbox 3.0' started by LtgGames, Mar 4, 2021.

  1. LtgGames

    LtgGames Avid Boxer

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    Hi, I have some 3d assets that don´t work properly with buildbox 3d (fbx). The 3d assets import easily into buildbox, but don´t work 100%. Anyone specialize in buildbox and 3d models? I´m more than happy to pay!
     
  2. Elite Games

    Elite Games Avid Boxer

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    can you show us video ?
     
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  3. LtgGames

    LtgGames Avid Boxer

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    Yes! Look at this mystery bee ... No problem importing it, but there seems to be something off with it.

     
  4. Hue Buildbox

    Hue Buildbox Administrator Staff Member

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    Hi there,

    Can you send the bbdoc to me at support@buildbox.com
    Also, provide any supporting details w/this video as well along with the Buildbox version & build#.
    It might help to send the 3D object file as well.
    Thanks.
     
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  5. Jackazoid

    Jackazoid Avid Boxer

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    Just put Start and mesh or sub scene position to 0
     
  6. Elite Games

    Elite Games Avid Boxer

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    can you share your 3d mesh object fbx file ?
     
  7. LtgGames

    LtgGames Avid Boxer

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    Sent!
     
  8. LtgGames

    LtgGames Avid Boxer

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    UPDATE: After support from @Hue Buildbox, the issue was solved by importing and exporting it from Blender. So my unqualified guess is that the problem should lie with the creator of the 3d asset (who, to be fair, mainly focuses on Unity). Anyways - I can finally go to sleep in peace, thanks to the great support team at Buildbox :)
     
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