I just purchased Buildbox this weekend, and the first thing I noticed was that there was no art pack in my files or a download link etc. I've attempted to call the support number many times and it doesn't even appear to be Buildbox number. It sounds like someone's personal phone number possibly. I also attempted to email Buildbox and it's been a bit over 24 hours with no response, so I wanted to see if I could get any help with this. Thanks!