Buildbox Support

Discussion in 'Buildbox General Discussion' started by bioded, Nov 24, 2017.

  1. bioded

    bioded Boxer

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    Hello guys, how often buildbox support answer on emails?
     
  2. AndyG

    AndyG Miniboss Boxer

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    Just ping support@buildbox.com and you should get a reply within 24hrs at latest if not same day.
     
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  3. wesam_badr

    wesam_badr Miniboss Boxer

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    the max is 24 hours I get answers to my support questions from sean
     
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  4. bioded

    bioded Boxer

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    almost 48 hours with no answer, ill try to register another account on buildbox site, but dont have any confirmed mail from buildbox, im not sure, but there is any problem with mail :(
     
  5. Sean Buildbox

    Sean Buildbox Serious Boxer

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    Hey there! We were off yesterday due to the holiday (Thanksgiving). Sending you a PM. Will make sure your support ticket gets answered today!

    Thanks,
    Sean
    Buildbox Support
     
  6. Okene Edwin

    Okene Edwin Boxer

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    Please Mr Sean I am currently facing the same problem and I have contacted the support team and it will soon be 24hours please help me quickly
    Thanks
     
  7. spicedbeangames

    spicedbeangames Miniboss Boxer

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    The support guys don't work the weekends. If you have an issue @Sean Buildbox will reach out tomorrow if its activation related. If there's a general problem, get on discord and ask there.
     
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