Buildbox 2 No Longer Works For Buildbox 3 Subscribers?

Discussion in 'Buildbox General Discussion' started by Marclb, May 20, 2021.

  1. Marclb

    Marclb Boxer

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    I have previously tried the beta version of Buildbox 2.21. Although it asked me to sign in several times, it worked.
    Now I find that my pro subscription to BB3 doesn't give me access to BB2.

    Are we supposed to be paying for both versions separately? Are you guys really expecting us to pay 500+225+give you rev-share?
     
  2. kwinchi

    kwinchi Boxer

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    i sure hope that's not the case , as that would be pretty rediculous especially since they've always been bundled and most people started a sub for bb2 and slowly moved to bb3 later on when they stopped supporting it
     
  3. Sean Buildbox

    Sean Buildbox Administrator Staff Member

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    If you previously had BB2 and BB3 bundled it will still be the case, going forward for new subscriptions they are separate however. If having any issues with your grandfathered bundle please reach out to support@buildbox.com and we'll be more than happy to help :)
     
  4. Rattlehead

    Rattlehead Boxer

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    @Marclb: I had issues with monetization not being enabled on my Pro account but reached out to support@buildbox.com and Erik has been really quick to respond.
     
    Sean Buildbox likes this.

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