Buildbox 2.2.3 Is Live!

Discussion in 'Official Announcements' started by Andy, Jul 29, 2016.

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  1. carlosabreu1981

    carlosabreu1981 Boxer

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    @Andy all the community will appreciate that, thanks.
     
  2. CREAZCYK

    CREAZCYK Avid Boxer

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    Group select yes that would be awesome :)
     
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  3. rebelwax

    rebelwax Boxer

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    This version renders my game useless :(
    All my perfectly timed/aligned assets start rotating at different times now.
     
  4. heathclose

    heathclose Miniboss Boxer

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    2.2.2 should be in your trash, pull out and run it
     
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  5. CREAZCYK

    CREAZCYK Avid Boxer

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    [​IMG] So , it doesn't matter if I use version 2.2.2 or 2.2.3 This is the fault file (msvcr120.dll ) as I looked in eventviewer that makes the buildbox crash all the time . I did all research internet etc tried everything ( Visual Studio 2013 ) , reinstall , both version 2.2.2 and 2.2.3 , etc , etc .It keeps crashing and this is the fault file "msvcr120.dll" <------ this file is the fault cause. No matter when I save or when I start the Preview , it crashes always. I want to be honest and not lying but the last 5 days , it crashed at least 50 time . Then restart Buildbox again and as soon I save or preview same thing it crashes. It is just annoying :( and it slows down extremely my progress on my Project .
     
    Last edited: Aug 5, 2016
  6. EZKad

    EZKad Avid Boxer

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    msvcr120.dll is just a part of Microsoft C runtimes, any program using C runtime libraries will show this type of logs in the event viewer when it crashes, it doesn't mean that msvcr120.dll is faulty ;)
    some situations cause buildbox to crash, you need to identify them and avoid them, this is the only solution available for now .
     
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  7. Andy

    Andy Miniboss Boxer

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    CREAZCYK likes this.
  8. CREAZCYK

    CREAZCYK Avid Boxer

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    Hi Andy , I did install reinstall several times the above link visual Studio , but its still crashing.
    here is a screenshot this it how it crashes that window pops up , the I look into windows eventviewer right and it says buildbox.exe and
    Hi Andy , I did install reinstall several times the above link visual Studio , but its still crashing.
    here is a screenshot this it how it crashes that window pops up , then I look into windows eventviewer right and it says buildbox.exe and msvcr120.dll error fault
    [​IMG]
     
  9. CREAZCYK

    CREAZCYK Avid Boxer

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    Andy would you like to connect to my computer via teamviewer remote ?
     
  10. Andy

    Andy Miniboss Boxer

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    Open an issue with support@buildbox.com if you have not already. I'm primarily a Mac guy, so there is not too much I could do via TV. If needed we can schedule a TeamViewer with the programmer.
     
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  11. Andy

    Andy Miniboss Boxer

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    Did you try to completely remove Buildbox? Delete the application directory, then reinstall from the install package?
     
  12. CREAZCYK

    CREAZCYK Avid Boxer

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    Yes , I did , back and forward 2.2.2 then 2.2.3 then back to 2.2.2 then back to 2.2.3 .
    Could it be maybe that there is a sync problem ? When I down loaded the very first time to test buildbox as trial I used a different email address ( but its also my email ) and when I did liked it I ordered for $99 a key to use it full but I used my other email , maybe its interrupting ?
     
  13. CREAZCYK

    CREAZCYK Avid Boxer

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    lol , I even did a complete new Windows installation hahaha
     
  14. Andy

    Andy Miniboss Boxer

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    No, no... it's nothing like that.... most likely there is some local issue on your computer that is affecting this. Just tying to determine what it might be.

    You erased the drive and reinstalled? Or just installed over what was there?
     
  15. Andy

    Andy Miniboss Boxer

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    Can you run it long enough to do Help -> Get Logs and send us the file?
     
  16. CREAZCYK

    CREAZCYK Avid Boxer

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  17. CREAZCYK

    CREAZCYK Avid Boxer

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    Okay let me try.
     
  18. CREAZCYK

    CREAZCYK Avid Boxer

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    Where do you want me to send the logs ? here in the forum or where
     
  19. CREAZCYK

    CREAZCYK Avid Boxer

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    erased complete windows and reinstalled windows 10 :)
     
  20. CREAZCYK

    CREAZCYK Avid Boxer

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    I just sent the buildbox logs to support
     
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