Been trying to update my payment info for a couple days now...

Discussion in 'Buildbox General Discussion' started by dougsavage1, Jan 18, 2016.

  1. dougsavage1

    dougsavage1 Boxer

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    Where do I update my payment info? Natalie keeps sending me emails saying that my payment hasn't processed. It's because I got a new card. I tried to reply but apparently support isn't getting emails. They have now deactivated my account.
     
  2. todro

    todro Avid Boxer

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  3. ruhm64

    ruhm64 Avid Boxer

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    That is who got back to me. She is not the friendliest person, but from what I was told, it seems they will send you to some collector because of the "contract" we "have" with them.
     
  4. Support buildbox

    Support buildbox Boxer

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    Hey There Doug! I personally reached out confirming your new payment details have been updated successfully and you are good to go. :) You are having issues emailing support@buildbox.com?
     
  5. dougsavage1

    dougsavage1 Boxer

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    Thanks @natalie_voldase294 ! I'm also able to login now. I don't know what happened but it's good now!
     
  6. nyvoapps

    nyvoapps Boxer

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    I'm trying to get my account deactivated lol I realized have no use for buildbox anymore
     

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