BB go slowly on windows

Discussion in 'Technical Discussion' started by MethGames, Jan 2, 2016.

  1. MethGames

    MethGames Boxer

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    Hi, i have installe BB on windows but i have big problems to work with it.
    The software go complety slow and lag, during production and test. For saving a file it take some minute and crash many times

    My pc spec:

    CPU: intel 4,40 ghz quad core
    ram: 32gb ddr3 1333
    GPU dual SLI Nv Geforce Titan x 12gb ram
    Monitor Asus PG278Q 27"
    hdd: samsung SSD RED 512GB
    Win 8.1 enterprise 64bit full update

    gpu card drivers full updated

    Please help me to solve
     
    Last edited: Jan 8, 2016
  2. sysads

    sysads Serious Boxer

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    Is this happening to all your BB games?

    - Check your task manager and see how much memory BB is using
    - Check how much memory you have left
    - If you enable Commit Size in task manager, what is the value for Buildbox executable?

    As seen in my case below, Photoshop though appears to be using less memory but its paging a lot of its work to the disk (over 4GB)

    upload_2016-1-2_15-58-36.png
     

    Attached Files:

  3. MethGames

    MethGames Boxer

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    i dont have memory problems, i have 32gb of ram, and the system need only 4gb.

    sht.png
     
  4. MethGames

    MethGames Boxer

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    i hope some one help me to solve this problem because i need urgent finish the game
     
  5. GTE Games

    GTE Games Avid Boxer

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    How big is your game? If you open a new/blank project, is it still slow?

    If a blank project works fine and fast, it's your project being to large.

    Once you get a lot of assets and many scenes, with lots of connections and objects. Buildbox really starts to slow down on my PC too. I have 30 levels of GWON finished and it takes 10-15 seconds to save a file, 5-7 seconds to add a new object.

    If a blank project is also slow, you should email support@buildbox.com They're always quick to answer, and love creating tickets. :)
     
  6. MethGames

    MethGames Boxer

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    it's not really big. 6 scenes and, when i was on mac all working good. I dont have any mac now and on windows go slowly
     
  7. nthen778

    nthen778 Boxer

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    Nice rig, dude!
     
  8. netkomm

    netkomm Avid Boxer

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    My PC has lower resources than yours and BB is not showing problems besides the occasional crash. From the task manager you can see that BB is not the main cause of the computer running slow
     
  9. MethGames

    MethGames Boxer

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    it's possible that this situation it cause to use files created of mac?
     
  10. darone

    darone Boxer

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    try closing other apps, and see what happens. or check the cpu usage. sometimes 100% cpu utilization can cause the pc to freeze or slow.
     
  11. netkomm

    netkomm Avid Boxer

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    Yesterday I noticed that there was a major Windows 10 update that slowed down dramatically my laptop. Same scenario shown by @MethGames : I ultimately reversed the update to get everything in working order again. Check if only Bb is affected or also other apps are affected.
     
  12. ruhm64

    ruhm64 Avid Boxer

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    This is interesting. I have Photoshop on my MacBook Pro and the iOS simulator lags something horrible. But the BB simulator is OK. I wonder if PS is part of my problem. Interesting indeed...
     
  13. MethGames

    MethGames Boxer

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    Ok guys, after days and night's without sleep, I finally found the problem and solve it.

    In the past days i have finish to upgrade my Workstation setting with:
    Quad SLI Nvidia Titan X for totally 48GB ram,
    new MOBO for dual CPU 12 core Xeon
    128GB RAM DDR3 1600
    monitor setup with 3 x Asus PG279Q 27" 4k G-Sync
    and 1 DELL SP 4K-HD 40"

    I spent many times in 3d renders and with my 3d games developing suite (Unreal Engine), and this setup for me it incredible good.

    The problems with BuildBox:
    I have try to install Win 7 and BB dosen't work good.... Crash, Mouse Lag, Preview Freez etc
    I have try to install win 8.1 and same problems persist
    I have try whit win 10 and NO COMMENT...bad bad bad!!!

    I was near to full resignation and i have re-install my win 8.1 enterprise and I had decided to use BB on my hackintosh

    During Unreal Engine installation, It asks me to choose the screen frequency ... I had 3 screen at 144mhz and 1 at 120mhz...
    I have open the unreal Popup for setting the screens and i have see the same mouse lag that i had on BB.
    Ok, now for testing I have set all my screens at 60mhz and the mouse lag on Unreal was stopped.

    At this point I have try to re-install BB, but mouse lag and Preview Freez was little bit low but not much better.
    I try to play with Nvidia configuration pannel and finally found a perfect setup for solving BB issue.

    My GPU and Screen profile for using Build Box on my workstation is:
    1. Setting Monitor at max 60mhz
    2. disable Monitor Frequency from GPU management
    3. disable Sterioscopic 3D in quad SLI drivers (BB working better)
    4. disable the CUDA Particles Render from all SLI set (BB working much better and much faster)
    5. disable G-Sync from monitors (Finally ended the mouse lag on level develop and preview)
    Whit the following last settings I have totally solved the lag preview video and freezing
    1. (disable Nvidia screen color/gamma management)
    2. (enable source video color/gamma management)
    3. (disable SLI for 2d source video input)
    4. (enable SLI without Cuda Drivers for 2d/Uknow Source Video)

    aaaand finally all working GOOD.

    At moment BB dosent work good with monitor on 144mhz and 120mhz or with monitor G-Sync Activated (same Win or Mac).

    I know my english are sadly bad, but i hope this can help you guys.
     
    SQUITTER likes this.

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