BB 2.0: What is the best way to report bugs?

Discussion in 'Buildbox General Discussion' started by ThoPel, Jan 23, 2016.

  1. ThoPel

    ThoPel Boxer

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    @seanjonathanconnor, @Andy, @Machine Rises and the rest of the Buildbox team
    The last few days I have used BB 2.0 a lot and found much ways, buttons or actions to crash the editor.
    What is the correct way to report BB 2.0 bugs? Email, forum thread, ticket tool?
     
  2. netkomm

    netkomm Avid Boxer

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    if I may suggest: definitely a ticket to support so that the team knows the issue right away.
    then, the forum, so that we share the issue with other fellow boxers so that we try reduce the amount of duplicate requests (until a proper bug tracking tool gets installed - a la Bugzilla)
     
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  3. Machine Rises

    Machine Rises Serious Boxer

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  4. GTE Games

    GTE Games Avid Boxer

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    I have been reporting via email as well, and then "Technical Discussions." They interestingly did not create a "Bug" section.
     
  5. buman

    buman Boxer

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    Tired of reporting :)
    I think we all should be paid for that kind of works ha ha
     
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  6. wayne_martell

    wayne_martell Avid Boxer

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    The funny thing is we paid them so we could test it Lol!
     
    Last edited: Jan 25, 2016
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  7. buman

    buman Boxer

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    this is happened when we are doing business with @TreySmith
    ( just funny, no harm ):p
     

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