A Publisher Situation

Discussion in 'Game Marketing' started by nebojsha_mitrikeski, Jan 10, 2016.

  1. Pandemonium

    Pandemonium Boxer

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    Hi,
    I just wanted to ask you from a professional POV, a quick/simple question.

    The situation:
    I (as a BuildBox developer) published a game with a certain publisher, exactly one month ago.

    We use ads on AdMob & HeyZap.

    They should send me reports of the ad situation because they say AdMob & HeyZap do not allow guests on their app profiles - so they can't invite my AdMob/HeyZap account on theirs so I can have the full preview - is this true?

    On top of that, they're very late with report sending - supposedly Google and Apple had gaps with missing data in the last month - and they were working to fixing that - is this true??

    Are these situations possible at all or, to put it bluntly, is my publisher screwing me?
     
    initBB and Jamie like this.
  2. Kevin W

    Kevin W Avid Boxer

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    They can add you in on Appannie for full transparency - they'll always be a bit of delay here and there, but this should all tally at the point when payment is confirmed and sent.
     
    Last edited: Jan 10, 2016
    initBB, Andy, Jamie and 3 others like this.
  3. jcalle

    jcalle Miniboss Boxer

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    Hello, Admob is in almost real time, but ... the statistics are not 100% real.
    Earlier month, Admob verifies earnings and printing errors.
     
    Pandemonium likes this.

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