I Bought Buildbox Pro But License Still Shows Plus??

Discussion in 'Buildbox General Discussion' started by MickMick93, Feb 18, 2019.

  1. MickMick93

    MickMick93 Boxer

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    I clearly purchased the Pro Holiday Sale, but when I try to use buildbox 2, it has me on the Plus subscription where i'm limited to 1 world and 15 scenes. Buildbox 3 works fine, it's just BB2 with this problem. I posted a pic of my buildbox pro purchase for proof.
     

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  2. spicedbeangames

    spicedbeangames Miniboss Boxer

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    It will have to be activated their side. A pain in the backside. Once they wake up and get to work, this should all be working by the time you wake up. @Sean Buildbox will take a look if theres any problems
     
  3. MickMick93

    MickMick93 Boxer

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    The problem is, when I first made the purchase back in December, it seemed like it was working. It's only when I try to use BB2 now, that this issue occurs.
     
  4. spicedbeangames

    spicedbeangames Miniboss Boxer

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    Yeah I think they have to pull a switch (so to speak) to activate it server side. As they dont work weekends, everything is tied down to their time zone
     
  5. Sean Buildbox

    Sean Buildbox Serious Boxer

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    DMing you incase this was not resolved already
     
    spicedbeangames likes this.
  6. MickMick93

    MickMick93 Boxer

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    Issue has been resolved
     

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