Problem is: 1) Getting error when opening any templates from buildbox-2 software. Error showing: "Module downloading error" & when going to export a game than cant export because message is showing: Cant export because module is being downloaded. 2) I have asked to support and got many time this message--> like this: "Please try navigating to these folders and deleting all modules and then restarting Buildbox should fix this: On Mac: /Users/USERNAME/Library/Application Support/eightcell/Buildbox/com.eightcell.buildbox/modules On Win: C:\Users\USERNAME\AppData\Local\eightcell\BuildBox\com.eightcell.buildbox\modules" I have done all the process above but still not working. 3) I am on Mac book pro. I am working over OSX MOJAVE. Is this the problem for Error module download? 4) Should I downgrade my OSX to mac previous version? 5) I have restored, reinstall many times but getting this frustrating error. Please help me with the correct solutions.
Yes I have the same exact problem and same exact email for solution which didn't work. Only mine can export for IOS and Android and all other modules can not. @Sean Buildbox I would appreciate if you could have a look at this. Thank you.
Hey guys, it shouldn't be doing this. Did you give it enough time to download the export modules? Can you please give the build number from Buildbox -> About menu so that we can check it?