Game Crashes Android Studio

Discussion in 'Technical Discussion' started by Nemanja, Jun 19, 2018.

  1. Nemanja

    Nemanja Boxer

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    HI guys, my game crashes every time when I want to test her. (blablabla has stopped).
    I even published the game on google play, but that does not change anything, so I delete the game.
    I don't know why, I followed every tutorial that exists on YT, but still I got the same error.
    I can't find a solution to this problem, you are my only hope :)
    Honestly, I don't even know what the problem is.
    I wonder if you guys could help me, please.
    In build.gradle I change the compile to implementation
    Thank you for your time.
    I will post my logcat now (only errors)

    Code:
    Couldn't open the File - /data/system/users/0/personalist.xml - No such file or directory
    06-19 11:25:41.855 18049-18049/? E/HealthDataStore: disconnectService: Context instance is invalid
    06-19 11:25:41.885 18840-18840/? E/Zygote: isWhitelistProcess - Process is Whitelisted
    06-19 11:25:41.896 18840-18840/? E/libpersona: scanKnoxPersonas
        Couldn't open the File - /data/system/users/0/personalist.xml - No such file or directory
    06-19 11:25:41.905 18783-18783/? E/HealthDataStore: disconnectService: Context instance is invalid
    06-19 11:25:41.916 18764-18799/com.game.hauntedpumpkin A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x8c in tid 18799 (GLThread 820)
    06-19 11:25:42.005 18859-18859/? A/DEBUG: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
        Build fingerprint: 'samsung/a5y17ltexx/a5y17lte:8.0.0/R16NW/A520FXXS4CRE1:user/release-keys'
        Revision: '10'
        ABI: 'arm'
        pid: 18764, tid: 18799, name: GLThread 820  >>> com.game.hauntedpumpkin <<<
        signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x8c
        Cause: null pointer dereference
    06-19 11:25:42.006 18859-18859/? A/DEBUG:     r0 00000000  r1 0000000b  r2 e3159a20  r3 cdcaf28c
            r4 e3159a20  r5 ed984218  r6 cdb4d677  r7 00000780
            r8 00000438  r9 dbffcc00  sl 00000000  fp cd9cfe04
            ip cdca5c84  sp cd9cfd30  lr cdad227b  pc cdae07d8  cpsr 200f0030
    06-19 11:25:42.007 18859-18859/? A/DEBUG: backtrace:
            #00 pc 0010f7d8  /data/app/com.game.hauntedpumpkin-O1gy2sl68gKmr_bp8ja0Fw==/lib/arm/libplayer.so (_ZN22PTModelGeneralSettings16designResolutionEv+13)
            #01 pc 00101277  /data/app/com.game.hauntedpumpkin-O1gy2sl68gKmr_bp8ja0Fw==/lib/arm/libplayer.so (_ZN14PTPAppDelegate29applicationDidFinishLaunchingEv+38)
            #02 pc 0017f1a7  /data/app/com.game.hauntedpumpkin-O1gy2sl68gKmr_bp8ja0Fw==/lib/arm/libplayer.so (_ZN7cocos2d13CCApplication3runEv+6)
            #03 pc 000fc645  /data/app/com.game.hauntedpumpkin-O1gy2sl68gKmr_bp8ja0Fw==/lib/arm/libplayer.so (Java_org_cocos2dx_lib_Cocos2dxRenderer_nativeInit+152)
            #04 pc 00039ba7  /data/app/com.game.hauntedpumpkin-O1gy2sl68gKmr_bp8ja0Fw==/oat/arm/base.odex (offset 0x39000)
    06-19 11:25:43.109 2607-2607/? E//system/bin/tombstoned: Tombstone written to: /data/tombstones//tombstone_05
    06-19 11:25:43.117 2562-2562/? E/audit: type=1701 audit(1529400343.101:1088): auid=4294967295 uid=10035 gid=10035 ses=4294967295 subj=u:r:untrusted_app:s0:c512,c768 pid=18799 comm=474C54687265616420383230 exe="/system/bin/app_process32" sig=11
    06-19 11:25:43.146 2996-3015/? E/PhoneWindow_APM :: isCalledPackage return false
    06-19 11:25:43.240 4318-4318/? E/PBSessionCacheImpl: sessionId[18992294199448087] not persisted.
    06-19 11:25:43.281 4378-18876/? E/Launcher.WallpaperUtils: check bitmap.recycle() on releaseWallpaperDrawable
    If you need anything else, let me know. :)
     
  2. TheGameAppStudio

    TheGameAppStudio Serious Boxer

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    What's the buildbox version number ?
     
  3. Nemanja

    Nemanja Boxer

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    2.2.9.0
     
  4. TheGameAppStudio

    TheGameAppStudio Serious Boxer

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    Update to 2.3 .The issue would be solved :)

    Problem is with this line
    06-19 11:25:41.916 18764-18799/com.game.hauntedpumpkin A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x8c in tid 18799 (GLThread 820)

    The game force close while running on real device
     
    ZackGriset likes this.
  5. Nemanja

    Nemanja Boxer

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    Thank you, updating buildbox to 2.3.5 solve the problem :D
     
    TheGameAppStudio likes this.
  6. TheGameAppStudio

    TheGameAppStudio Serious Boxer

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    You are welcome :D
     
  7. saritha

    saritha Boxer

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    Hi Guys,

    I am using Buildbox 2.3.7. Now I am getting the crash issue with the below error. Please help me with this issue.

    D/PTPlayer: add level section: 9260
    A/libc: Fatal signal 6 (SIGABRT), code -6 in tid 17639 (GLThread 22486)
     
  8. spicedbeangames

    spicedbeangames Miniboss Boxer

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    You are best off contacting support. Send them your BBdoc too. They work US hours, so sleeping now but if you submit a ticket, you should get a response within 24 hours. Otherwise you will be going around in circles and wasting time.
     
  9. saritha

    saritha Boxer

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    Thanks! I sent this BBDOC to Support team.

    Thanks again.
     
  10. Nemanja

    Nemanja Boxer

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    @saritha If you find a solution, please post it here, maybe this problem will happen again to someone :D
     
  11. saritha

    saritha Boxer

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    Sure, Once the issue has been resolved, I will post it here.
     
  12. Vadim

    Vadim Boxer

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    Hi Saritha, did you resolve this issue?
     
  13. Squiggz

    Squiggz Boxer

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    bump any resolve?
     

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