Staying In "in Review" For 8 Days? App Store Connect

Discussion in 'Buildbox General Discussion' started by Appossible, Jun 22, 2018.

  1. Appossible

    Appossible Avid Boxer

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    Hi boxers,

    I submitted a new game on 15th. June.
    It changed from "waiting for review" to "in review" on 16th.
    and today is 23rd. It's still "in review" status.

    Is it normal? did it happen to you too?
     
  2. Lamora

    Lamora Avid Boxer

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    I had this once for 2 weeks but eventually it get get through, try to change some info that you can, or remove from review

    it's still better then google my game update was rejected hmmmm half year ago or even more for keyword i dont't even have in meta data
    i tried to contact them twice still nothing i don't know maybe someday :)
     
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  3. spicedbeangames

    spicedbeangames Miniboss Boxer

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    Yeah it's been happening a lot lately. My soccer game was in review for 7 days, I then resent it, And I am still waiting today. 2 weeks.
     
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  4. jerry

    jerry Avid Boxer

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  5. Codifie

    Codifie Avid Boxer

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    It happens. If you get worried, go to the Contact Us page and send them an inquiry using the drop down App Review item in the Contact Us menu. Be sure to have you app id.
    I have used this a few times and my apps were always taken care of pretty quickly after it sat for a week or more.
     
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  6. Appossible

    Appossible Avid Boxer

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    Hi thanks for that info. could you please let me know what did you say to them in that inquiry? Is it expedited review or something else?
    Thanks a lot
     
  7. Codifie

    Codifie Avid Boxer

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    I chose App Review, then App Review Status, then in my message I told them that my app has been in review for 8 days and I wanted to make sure all is well.
    They will then send you an automated replay. If it is not fixed with 48 hours send them another one exactly the same. I have had them react fairly fast but there has also been a couple times that I had to send it twice. For some reason Apple has been lagging in the review process lately and it seems to be getting worse.
    Hope this helps.
     
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