Weekend support

Discussion in 'Technical Discussion' started by fieldsg22, Dec 13, 2015.

  1. fieldsg22

    fieldsg22 Boxer

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    What is the issue with weekend support? I have had a ticket open for 3 days with no reply, and another for near 12 hours. I have used BB none since purchase, and this is ridiculous. Sorry but no what I expected.
     
  2. andre_sprs

    andre_sprs Serious Boxer

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    Im not sure buddy but have you checked the status of your ticket?
     
  3. Andy

    Andy Miniboss Boxer

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    @fieldsg22 We're off on the weekend. I'm just happen to be checking the forum (it's Sunday night for us still). Apologies for that, but, you should hear back within about 12 hours on your issue with your second system (I don't have the ability to look into license issues unfortunately).
     
  4. fieldsg22

    fieldsg22 Boxer

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    No problem. Was not aware of hours. Thanks for letting me know
     

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