I have not been able to login to my 2 PRO buildbox versions of our accounts. I have bought the INDIE version and was billed even though I cancelled it. Our company bought 2 pro versions and none of them work. They both say we are using the free version. Password reset doesn't work because it does not recognize my 2 email accounts. admin@***ing.com and ceo@***ki.com.tw Now that I used my Google Account to sign into the Buildbox App, it wont allow me to sign out of the free account. It took 5 weeks to resolve the Indie issue. Hopefully this one gets resolved today. I will keep everyone updated when the Buildbox Team replies and how they fix this issue because im sure hundreds of other people are having this problem. DB
Hi there, Sorry for any inconvenience. I'm happy to help. For privacy reasons, I'll respond via Buildbox support.
Great New Boxers! I contacted customer support and got my issue resolved within 24 hours. I now have the Pro version or BB linked up to my Pro email account. I can log in and user the software.
