Get No Help From Support

Discussion in 'Buildbox General Discussion' started by Charles Rozén, Jan 4, 2021.

  1. Charles Rozén

    Charles Rozén Boxer

    Joined:
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    I have tried to email the support team of Buildbox twice in a week but get no reply. Last month Buildbox pulled money from my account twice because and then it only worked for a week. it havent worked for several weeks. I have to upgrade to continue my game and i feel i shouldnt have to since i have payed. This is bad service in my book.
     
  2. Hue Buildbox

    Hue Buildbox Administrator Staff Member

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    Hi there,

    I was able to check your account thoroughly and I do see that we responded to both of your inquiries prior to this message. Someone from support will contact you via Direct Message to discuss any issues you're currently having.
     
    Last edited: Jan 5, 2021
    Leighton and Sean Buildbox like this.
  3. Charles Rozén

    Charles Rozén Boxer

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    Very odd. I havent recived any emails from you at all. I have checked my junkmail to.I hope this will get resolved:)
     

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