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For such an expensive price tag, I would expect better customer service. Is there another way to contact staff besides this forum?

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Thanks! Can you direct me to the private forums or site with the email contacts? Or was that included in the welcome email that I never read? Hehe.

  • Trey Smith
    Haha! Yes, sorry didn't know you were a customer. Search your email for "kajabi" and you'll find the login to the customer portal. Email for customers is support@buildbox.com. Thanks Nick!
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Hi Nick, we have great personal email support and private forums for paid customers.  Very rarely will you see posts from customers here; this is mainly for trial users and people who are curious about the software.  Our staff does pop in to answer questions, but we're a bit behind from the long weekend.  

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