When I press the play button inside Buildbox to play my game for the iPhone 5, all the screens fit perfectly inside the rectangle. But when I play the game on the Ipad the game is bigger and does not correctly fit inside the screen. My game looks bad on the iPhone 4 and iPad. iPhone 5 and 6, looks fine. The only temporary solution that I can think of is making the game smaller. But honestly after paying for this game software, this screen size issue shouldn't be a problem. Fix it!
When it comes to iPad/Tablet design in mind critical design is integral. Note the background objects should not contain elements that require critical placement, unless you have accounted for the difference in screen sizes. Any critical background elements should be added as objects (decorations) instead. Then you need to determine if they should be placed relative to the screen edges or centered. Only items that are placed relative to screen edges should have stick to edge checked. Any other elements most likely you will need to uncheck that. The newest version of Buildbox makes some improvements in this area in the way you can now set screen adjustment under project settings > game frame settings, but paying attention to the above points still and always will apply
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