Bb4 Isn't Registering My Free Trial

Discussion in 'Buildbox General Discussion' started by MickMick93, Apr 22, 2024.

  1. MickMick93

    MickMick93 Boxer

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    I'm trying to use the 5 day free trial, but it still says "You do not have a BB4 plan" when I open the app and log in.
     
    MickMick93, Apr 22, 2024
    #1
    hu6ygtrfcd likes this.
  2. BoxerErik

    BoxerErik Administrator Staff Member

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    Apologies for the inconvenience. Is there any chance you could have used a different email when you signed up for the trial version on the website vs. the email you used on the app?
     
    BoxerErik, Apr 23, 2024
    #2
  3. MickMick93

    MickMick93 Boxer

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    No, they're the same one.
     
    MickMick93, Apr 23, 2024
    #3

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